Mastering Communication: The Key to Business Success

In today’s fast-paced, interconnected world, effective communication is more than a soft skill—it’s the foundation of leadership, collaboration, and business success. Say It Skillfully: Speak Up. Make Your Words Matter. Win Together, the compelling new book by communication expert Molly Tschang and renowned leadership coach Marshall Goldsmith, delivers a transformative blueprint for mastering the way we communicate.

Featuring a foreword by leadership legend Ken Blanchard and an epilogue by Alan Mulally, former CEO of Ford and Boeing, this book is a powerful guide to unlocking the true impact of your words. Blanchard and Mulally bookend the authors’ insights with wisdom drawn from decades of transformative leadership and real-world experience in guiding teams through periods of great change.

At its heart, Say It Skillfully is about using communication as a tool for connection, influence, and positive impact—whether you’re a CEO, team leader, or individual contributor. Tschang and Goldsmith offer actionable techniques to overcome fear, engage in difficult conversations, and build deeper, more authentic relationships through language.

One of the book’s standout themes is the importance of courageous conversations. Many professionals shy away from addressing sensitive topics, often out of fear of confrontation or conflict. The authors show readers how to approach these conversations with courage and clarity, transforming potential friction into meaningful growth and understanding.

Another core principle explored is the value of feedback—both giving and receiving it. Constructive feedback, when delivered with empathy and received with openness, becomes a catalyst for improvement. Tschang and Goldsmith offer practical guidance on how to share honest insights without provoking defensiveness, and how to turn critique into a stepping stone toward personal and professional development.

The book also emphasizes the importance of cultivating a culture of transparency and trust. Organizations thrive when communication is open, respectful, and aligned with shared goals. The authors outline clear strategies that leaders can adopt to foster environments where every voice matters and collaboration is rooted in authenticity.

What sets Say It Skillfully apart is its blend of real-world examples and practical insights. From boardrooms to everyday team dynamics, the book is packed with relatable stories that bring the concepts to life and make the techniques easy to apply in real situations.

Ken Blanchard’s foreword sets a powerful tone, underscoring the critical role communication plays in leadership. His reflections frame the book’s insights as essential tools for inspiring and guiding others. Alan Mulally’s closing chapter adds weight and perspective, illustrating how purposeful communication can steer even the largest organizations through uncertainty and change.

Say It Skillfully is more than a guide—it’s a call to action for anyone seeking to elevate their communication skills and lead with intention. Whether you’re striving to improve your workplace relationships, influence others more effectively, or simply express yourself with greater confidence, this book provides the tools and encouragement to succeed.

Releasing on May 20th in print, ebook, and audiobook formats, Say It Skillfully belongs on the shelf of every professional eager to grow through communication. Don’t miss the opportunity to unlock the full potential of your voice—because when you say it skillfully, you lead, connect, and win together.Get your copy today at Amazon.

Enjoy a free copy of Say It Skillfully®: The Me-You-We Framework audiobook: https://sayitskillfully.zoundy.com/Enjoy